What services can you expect from Eutronix?
Buying your hardware from Eutronix is good, even great. But that’s not all! You can also, depending on your needs, have access to different levels of service and support.
HELPDESK
Need support with an automation product?
Our helpdesk is at your disposal to solve your technical problems as soon as possible.
DEPLOYMENT
Your schedule is full and you don’t have the time to install equipment at your customers’ premises?
Together we’ll define all of the equipment you need. We’ll then prepare the equipment and install your software.
LOGISTICAL SERVICES
Are your needs and logistical constraints different from ours?
Direct delivery, anticipation of stock, audit and inventory of your equipment… We are certainly able to help!
IT ASSET MANAGEMENT
Want to focus on the software part of your business?
Entrust us with the management of your customers’ equipment!
We offer our partners a full range of “Ã la carte” services. This involves, among other things, the installation, maintenance and replacement of equipment.
CUSTOMIZATION
Do you want to customize your hardware solution?
Our teams have the ability to customize your solution. Among other things, they can modify existing product references or customize their color.
RENTAL
Tempted by equipment rental, for yourself or even your customers?
No problem! We also offer an equipment rental service for your temporary needs: inventories, events or fairs.
DESIGN & ASSEMBLY
Despite everything, you haven’t found a solution that meets your needs?
In this case, our teams will support you in designing and assembling the solution that will fully meet your hardware criteria.
SERVICE CONTRACTS
All the hardware equipment that we offer is guaranteed for at least 1 year, thanks to the manufacturer’s legal guarantee.
Eutronix also offers service contracts, from the most basic to the most comprehensive.
Extended warranty, “omnium”, preventive exchange, on-site equipment maintenance, SLA…
A complete range that will allow you and your customers to fully exploit the capabilities of hardware equipment with complete peace of mind!
THEY TRUST US VIA OUR PARTNERS
UBIWAY & EUTRONIX : A RELATIONSHIP OF TRUST
Our partner Ubiway Retail, formerly AMP, is one of the market leaders in press distribution in Belgium. They own their own chain of Press Shop bookstores. They also offer their independent bookseller customers a very efficient collection, delivery and return management system.
How can we help?
Want to know a little more about the services we offer to our partners? Let’s discuss 🙂
