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The customer is deemed to have accepted our general terms and conditions of sale. In the event of conflicting purchase conditions, our conditions shall continue to apply, unless otherwise agreed in writing.
1. Quotation & Orders.
Our quotations are valid for 1 month. Quotations and orders will only be binding after written confirmation signed by one of the members of our firm mandated for this purpose. At the conclusion of a contract, the customer undertakes to take delivery of the goods ordered. In the event of an on-call order, the customer undertakes to accept delivery within the set time limits. If the goods are not called up after our request, we reserve the right to send the goods ex officio and to demand full payment of the order. In the event of cancellation of the order, the seller is entitled to demand either acceptance of delivery and full payment of the goods or compensation of 25% of the value of the order.
2. Delivery times.
Delivery times are indicative and are not mandatory. Failure to comply with the stipulated deadline shall not entitle the customer to claim damages.
All prices mentioned in our price lists, catalogues and offers are exclusive of VAT. Our prices are subject to market fluctuations and currency fluctuations. They will only be definitively fixed on the day of confirmation of the customer’s order.
4. Shipping / transport.
A handling fee of at least €20 will be charged for any order under €500. Urgent shipments are always at the buyer’s expense as well as sales of consumables.
5. Reception / dispute.
The signature by the customer of the acceptance report implies approval of the goods. In any case, any complaint must, to be valid, reach us by registered mail within 48h after delivery. In the event of a dispute over the quality of the goods, the seller’s intervention shall be limited either to 25% of the amount of the order or to the return of the goods.
We reserve the right to invoice the delivered goods, even if the supply was only partial.
7. Payment of invoices.
Our invoices are payable on delivery and at the seller’s domicile in the invoicing currency. First orders are always made on a C.O.D. basis. Credit terms may be granted after acceptance of a favourable credit file, within the limits of the open credit line. The conditions may be reviewed at any time based on payment experiences and credit report information.
8. Non-payment at maturity.
Failure to pay an invoice on time makes payment of all other invoices immediately due and payable and could, at our request; result in the termination of any open contract at the customer’s expense. In the event of a formal notice from us, a fixed compensation of 10% of the invoice amount until 7.500€ and 5% above, with a minimum of € 125 will be charged. In addition, default interest will amount to 8% per year and will be calculated in fractions of a month from the date of invoice.
9. Drafts, cheques, money orders or receipts.
Drafts, cheques, money orders or receipts do not entail any novation of the debt or derogation from any of the general conditions of sale.
10. Attribution of jurisdiction. Eutronix reserves the right to choose the competent jurisdiction in the event of a dispute.