01. The challenge
La Lorraine Bakery Group asked its software partner C-TAC to develop a retail software solution that was integrated with the central SAP system. It soon became apparent that new POS systems were also needed for this. Given the environment in which it would be used, the hardware had to be food-hardened: easy to maintain, hygienic, resistant and perfectly integrated into the counter.
02. Our response
Eutronix listened carefully to the needs of La Lorraine Bakery Group and found the ideal touchscreen PC, printer, barcode scanner, cash register and screen. For example, the PCs hardly need to be ventilated, so that they do not suck up flour or other dust.
All other POS systems are also supplied in sturdy steel, which makes them much easier to maintain. In addition, Eutronix also offered the La Lorraine Bakery Group a watertight SLA, ensuring the experts of Eutronix would intervene within 4 hours, 6 days a week.
03. The proposed solution
04. The result
La Lorraine Bakery Group, C-TAC and Eutronix have initiated a successful team collaboration. This has led to additional HW developments such as the development of an RFID solution so that employees could log in to the POS system using a hygienic wristband.
La Lorraine Bakery Group also signed a three-year service contract, with extension options up to 6 years, a sign of confidence in the services of Eutronix.